Privacy Policy
Last updated: March 1, 2026
eSIM Duhy is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information such as name, email address, and phone number when you place an order or register an account. We also collect technical information like IP address, browser type, and device to improve our service.
2. Purpose of Use
Personal information is used to: process orders and send QR codes; contact customer support; send order notifications and promotions (with your consent); improve products and services.
3. Data Protection
All data is encrypted with SSL/TLS during transmission. Payment information is processed by PCI DSS certified payment partners. We do not store credit card information.
4. Information Sharing
We do not sell or rent personal information to third parties. Information is only shared with eSIM providers and payment partners as necessary to deliver our service.
5. Cookies
The website uses cookies to improve user experience, remember language preferences, and shopping cart. You can disable cookies in your browser settings, however this may affect some functionality.
6. Your Rights
You have the right to request access, correction, or deletion of your personal information at any time. Please contact support@duhy.vn to make these requests.